POLICIES & PROCEDURES

STAFF
With years of experience working with children in sport and recreation, we offer quality and caring coaching for all programs. All staff members have various levels of qualification and experience. All new coaches receive training and shadowing prior to teaching their own classes. 
Please see our Staff page for more information on our coaches.

ATTIRE
For the safety of all participants it is important that appropriate attire be worn to class.
• Boys: T-shirt & sport shorts, bodysuit
• Girls: Bodysuits, shorts or long tights, fitted or tucked in shirt
• Hair: Hair that can reach the eyes must be tied back
• Feet: Bare feet only, no gymnastics or ballet slippers are necessary

Special Considerations
• Cuts, warts or any open sores must be bandaged before class
• Absolutely no jeans or jewelry (except stud earrings)
• No clothes with snaps, buckles or other bulky objects may be worn during class
• Participants wearing inappropriate attire will be asked to change or may not be allowed to participate for safety reason

FOOD AND BEVERAGES
For classes 2 hours or less in duration we do not stop for snack break; however, water breaks are offered as needed. Please ensure to send a water bottle clearly labelled with your child’s name to each class. Water bottles should be filled with WATER ONLY. Carbonated drinks and sugary juices can contribute to dehydration.
Food and beverage is allowed in the viewing area by those watching classes. There is absolutely no food or beverage allowed in the gym area or on any mats.

CLASS CANCELLATIONS
Any cancellations prior to the first day of classes will receive a refund minus a $25 cancellation fee. On or after first class there will be no refunds issued.
In the event of inclement weather and situations out of our control, please check your email, or visit our socials or website. Cancellation information will be available a minimum of 1 hour prior to the start of class. Should classes be cancelled for any other reason, you will be notified via email at the email address provided at time of registration.

*Please note that we do not offer make up classes for inclement weather cancellations or situations out of our control.

Any classes that are cancelled at the fault of Tippy Toes Gymnastics will receive a complimentary Drop In Gymnastics pass (open gym or class). Classes that are missed by individuals for personal reasons will not receive a make-up.

• Make up classes are subject to availability and are not guaranteed
• No refunds will be provided for missed classes or make-ups

PROGRESS REPORTS
At the end of each Session, gymnasts will receive a Progress Report. These are not pass or fail. These are completed to simply track your child’s progress and ensure they are placed in the appropriate group. Your child will develop improved self confidence as they acquire new skills and are rewarded with a report at the end of each term to mark their accomplishments.

DROP OFF AND PICK UP
Parents, family and friends are all welcome to stay and watch your gymnast from our viewing areas. Gymnasts 5 years and younger are required to have one parent remain in the facility for their duration of their class. For classes aged 6 and older, there is also the option to drop off your gymnast and return once class is done. Please let your gymnasts’ coach know if you will be dropping off. At pickup time gymnasts will not be allowed to leave the gym unless accompanied by a parent.

Parents/Viewers must fulfill the following criteria.
They must remain in the viewing area only.
They may not wander around the facility.
They may not enter the gym (Unless parent involvement is required (i.e. Parent & Tot or Transition Tots)
They must leave with their athlete.

SAFETY FIRST
The best interest of every child is our first priority. Please understand that in order to adhere to this, we reserve the right to remove any participant from our programs that may hinder their own development or the development of the other children in our facility by way of their inappropriate behavior. Our hope is that everyone fully enjoys the time they spend in our facility.

FEEDBACK

Here at Mapleton Gymnastics we know that there is always more that we can learn and improve on. We want our gymnasts to have the absolute best time in our classes, at Birthdays and during Drop Ins. Our coaches always aim to follow 3 Golden Rules to ensure everyone is having fun and staying safe.

1. Feedback After Every Turn: Positive, constructive or both. We want our gymnasts to have fun, but also learn and improve.
2. Engaged & Ready: Standing or kneeling, hands out, ready to catch or spot.
3. FUNdaments: Not only asking to do a skill, but teaching how to do it properly with the right positioning. This allows our gymnasts to progress onto bigger skills, safely and cleanly.

So that we are always improving to create the most valuable experience for you and your littles, we always welcome feedback. If anyone has anything they’d like to see done differently, would like to keep as is, etc, please let us know by filling out this feedback form located here. Any feedback you give would be greatly appreciated.

Also, it’s completely anonymous, so don’t hold back 

Last Updated: 09.21.2025